July 30, 2003

Freakin’ Exchange Hijinks

I’m alternating between laughing and crying, trying to deal with this Exchange 5.5 Server we have here at work. Maybe somebody else has seen this problem. In Outlook, you can see all the regular folders: Inbox, Journal, Drafts, Outbox, Sent Items, and so on. Some of them have a bunch of items, some have none. In Outlook, you can also bring up the properties and look at the Folder Size, which shows you how many total kilobytes all the items are taking up. If you delete all the items, that number drops to zero. Fair enough. This is the way the world is supposed to work.

That is not what’s happening with my server, though. On certain mailboxes, if I delete all the items out of a folder, and bring up the Folder Size listing, it still shows the folder having some weight. The Inbox has zero items, but a size of 2,600kb. Drafts has zero items, but a size of 8,800kb. This is not right. This is not supposed to be happening. This is like apples falling up. Where is this coming from? What kind of “hidden” items are taking up all this space? Why is this happening to me?

I need to go home and lie down.

Filed under The Computer Vet Weblog

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  1. Doug says:

    I might be wrong, but I think you need to do a 'compress folder' when in the mailbox (somewhere in the properties). This is the only way I know to get rid of the junk without recreating the files. Problem is it take for-freekin-ever. I don't know if there is a server level solution to it either.

    Posted August 5, 2003 @ 12:46 pm

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