UNMOUNTABLE_BOOT_VOLUME
Another Windows XP tip, from the dark corners of my own personal experience.
The problem: You turn on your computer, but Windows doesn’t start. All you get is a blue screen that says UNMOUNTABLE_BOOT_VOLUME. What, oh, what do you do?
The solution: Boot into the Recovery Console. For this you need your XP CD, and go through the motions like you’re going to reinstall Windows, but look for the Recovery Console option instead. The Recovery Console is a command-line interface with diagnostic and repair tools. Once you’re in the console, enter these three commands in turn:
chkdsk /r
chkdsk /p
fixboot
The first one can take half an hour or longer, the others zip by really quick. After that, reboot your computer, and you should be golden!
Filed under Uncategorized
How can you do this if you cant get past the blue screen to do anything…. tried everything to bypass it but i can’t
What you have to do is boot from the Windows CD. You won’t get the blue screen, you’ll get the setup screen. And from there you can get into the Recovery Console, which is just a command line. That’s where you run those commands.
thanks guys, saved me a long time of fuckin bullshit!
What do you do if your CD-ROM is not working? I’ve tried everything I know to do. Thanks.
Stephen
I have autochk.exe missing.
i have a copy but how do i get it into c:\windows\system32 ???
ok I fixed the last problem and my pc now boots up ok but very very slowly - any idea how i can fix this please?
I can’t get past the blue screen either? As I turn on the laptop I hit F8, I hit anything like safe mode command or not and It runs for 10 sec’s and then back to the blue screen. I start it up with the xp cd in it and it just does the same thing and I end up at the blue screen. Help please before I send it out and loose my 300 plus pics. Thanks, Rob.
I went to support help on microsoft and downloaded a windows driver set up. This got me to windows setup. It took 6 floppys buts works to get the computer up for the windows cd.
Ok, I have this problem, but when I use my windows xp cd to run windows setup and start the recovery console, I get a new stop error with a message about ntsf or something. So what do I do if I can’t even run the windows recovery console?
I keep getting this error after reformatting on a failed SP2 attempt. I am trying to reinstall the original Windows XP disk but each time setup reboots the machine I get the error and the chkdsk /r chkdsk /p and fixboot commands won’t work–even after a total reformat.
I have the same error! however I have formatted the drive in another computer and I have no os on it. How can I get past the unmountable error if I can’t get past the blue screen. I cannot boot from the cd rom only to the cd rom? thanks.
Thank you so much for that info!!! You really saved my butt. All the IBM help desk suggested was to replace the hard drive (and lose all the data). Thanks to your tip I can recover it all. Thanks again! And, yes, I did rattle the tip jar.
Joe
Hello, I was wondering if there is a way to get a Windows XP disk, I have a brand new computer and a used one, unfortunately the used one is the broken one. I don’t have a disk for it.
I’m getting the unmountable_boot_volume error, but it only comes on to my screen for a split second during startup, it then shuts down and restarts itself. I haven’t installed anything on my laptop recently- it was working perfectly an hour ago. I still need to try the disk. Has anyone had similar problems?
This worked just fine… only one thing…
when using fixboot…it tried to write to E:… since i was trying to fix C, I had to type “fixboot C:” A minor thing.. but can cause confusion to anyone not familiar with chkdsk parameters.
Thanks so much for your help!
thank you very much for the helpful information that not only saved my time but it also saved the data located into my WD HDD.
Really Thanks…and keep up the good job
this is the stop error number i am getting…does anyone know for sure what it means…any help would be appreciated. 0X000000ED 0X8173C5A8 0XC0000032 0X00000000 0X00000000 Unmountable Boot Volume
I can still get into everything so far.
In order to setup your computer to boot from the CD-rom, you’ll need to exit to the BIOS configuration screen, which can be done during the initial boot up sequence of your computer… it’ll check the memory and devices and such, and will print somewhere, “Press ‘DEL’ to enter BIOS setup.”, or something along this line. Do as it says, then go to BIOS setup or some such menu, and select boot sequence with the arrow keys and hit enter. Now, make sure your CD-rom is the first device on your boot sequence list, then exit the menu, and exit the BIOS screen with SAVE (there should be a list of key commands, including save with exit listed somewhere there). Now restart your computer again, you should get the message “Press any key to boot from CD…” or along this lines. Do as it says and press a key before time expires… of course, making sure your Windows (XP or a similar version may be required) CD is in the drive. It’ll go through some initialization steps, then give you some options; you need to pick the Recovery Console (by pressing “R” when available) option. From here you can do as was previously posted, and type “HELP” any time you need a list of available commands.
THANK YOU SO MUCH!!! My desktop has been dead for four months, and now it is alive again thanks to you.
when i boot from disk the window xp setup starts, after a while it said starting window at the bottom corner, it restarted then goes in to blue screen saying unmountable_boot_volume. please help me! how do i get to the recovery console?
Wenever I start my computer, it turns out with a blue screen saying unmountable_boot_volume. Does anyone know how to fix this?
Thank you for the info. I had the same problem and tried a lot of things before trying your suggestions. I tried and it didn’t work, but allowed me to figure what was causing the problem. It was the cable and not the cable! I was using a removeable hard drive tray and it had a short section of 40 wire cable. I took the HD out of the tray and directly attached it to the 89 wire cable and my problem was solved. I would have never figured it out without your direction.
how can you do it with just a upgrade xp cd
I am using a Toshiba Laptop and i got this same problem of unmountable_boot_volume,.
I used the steps u showed here .. for a moment i thought it works, but then, after reboot, the screen remains at the WinXP log in page.
So i run the same step again, boot up using WinXP CD and enter recovery option. HOWEVER, this time round, it shows C:/windows instead of just C: in the earlier one. And also, this time round, i have to type in Administer Password, which i swear i did not set any.
Fyi, Toshiba Laptop does not come with WinXP CD, they only provide a recovery disk which doesn’t give me any option to save my files. It’ll completely restore my laptop as new. So i used a different copy of WinXP disc, which i believe is SP1.
How can i fix this problem without having to reformat or using the recovery CD? I can’t afford to lose my project files which i had been working on for 8 months already.
hey i was playing World of Warcraft with a cosmos game modifier. the game lagged for a half hour and i tried ctrl alt delete and everything but nothing would turn the damn program off. Then i turned off the power to my comp, back on, then restarted and got the error everyones seeing. blue screen and all. I tried setting my cdr as the first boot sequence, put the xp in, and restarted. I got the same error again. It didnt load the xp and i didn’t see any “press any key to load cd” or anything. Any suggestions? would be much appreciated thx.
Dude you just saved my butt….I just screwed up my bf’s pc *don’t ask how* and he was so upset, we lucky found your site and it fixed his pc
….thanx so much much you are brilliant…
wow…. how the hell did my computer do that? I was on the verge of a damn nervous brakedown and was getting very frustrated. i didnt have the xp cd or any floppies in my drives or anything. all of a sudden im writing down what happens every time i try to turn on my pc and when windows loads, all of a sudden some repair chdsk thing shows up… then says its repairing shit, then restarts, tells me i need to get a new HD and then works fine. i didnt do anything at all… what the hell? how did my comp repair itself with no instructions or external influence on it? that was freaky. well i dont need help with that anymore thx ne way.
I’ve got the same problem, I can get ot eh Recovery screen to press R, but I didn’t set an admin password, but it won’t let me past this, entering nothing, just pressing enter get me the same as a bad or invalid password. any suggestions on geting past this screen? I tried to boot to a DOS disk to run chkdsk suggestions, but it won’t recognize anything other than A drive.
Thanks in advance!
John
i cant get it to run from the disk i tried the bios it fust goes to a screen that says run with
safemode
safemode with dos
safemode with networking
last know good config
and start win normaly
i just cant get it to start
Tried the WinXP recovery disk after the blue UNMOUNTABLE_BOOT_VOLUME error screen pops up. Managed to get as far as the menu with the options to Repair, Install or Not Install WinXP but my Toshiba V7010 switches my keyboard off so I can’t make a selection. I’ve tried plugging in a USB keyboard but it simply doesn’t recognise it. Is there any way around this?
Gotta Problem,
I’m able to to load from the XP cd into “Windows Setup”. I can get to the “Welcome to Setup” screen too. I then hit R.
Then I get to “Which Windows installation would you like to log onto
Here is the trick, it only lets me type one character in (one letter). I’m asking anyone to give me help.
when I do a chkdsk /r it gives me an error when it gets to 50% “The volume appears to contain one or more unrecoverable problems.
And when I do a fixboot c:, it tells me that the boot sector is corrupt…. The new bootsector was successfully written.
However when I restarted laptop it brings me back with the same Error.
Is my data stored in c:\ all corrupted or is there a way of recovering my c:\ data by using some program??? All I need is to retrieve my data in c:\.
please assist…..
When attempting to boot Windows XP Pro I get the following message:
Windows could not start because the following file is missing or corrupt: system32\hal.dll
In Windows Repair
After
C:\>bootcfg /rebuild
I got the message
Error: Failed to successfully scan disks for Windows installations. This error may be caused by a corrupt file system, which would prevent Bootcfg from successfully scanning. Use chkdsk to detect any disk errors.
Note: This operation must complete successfully in order for the /add or /rebuild commands to be utilized.
Chkdsk /p and /r resulted in
THE VOLUME APPEARS TO CONTAIN ONE OR MORE UNRECOVERABLE PROBLEMS.
What now? Any suggestions would be very much appreciated…
i don what you sed but now i get a new blue screen and it gos to fast to see what it says it turns my pc and i dont know what it says
i don what you sed but now i get a new blue screen and it gos to fast to see what it says it turns my pc off and i dont know what it says can you help me plz
I have tried chkdsk /r chkdsk /p and fixboot C: all with no success. I get the message “The volume appears to contain one or more unrecoverable problems” Is there anything i can do because I just want all my 100 plus pictures out of my computer. If anyone knows how to fix this unmountable _boot_volume stop 0xED problem please tell me or if they know how to download files out of my PC (like my pictures) without loading windows i would greatly appreciate it.
One more thing, what is this 40pin 80pin cable thing, I’ve never heard of this? How do you switch it and what is it exactly? I’m so confused
i know it it says now is and its all on a blue screen
Stop: c0000218 {Registry File Failure} The registry cannot load the hive (file): \SystemRoot\System32\Config\SOFTWARE or its log or alternate
Teri to get the files out put you HD in i pc thats working and it will work iv don it befor
Hi,
When I was converting DVD to VCD format on my computer then UNMOUNTABLE_BOOT_VOLUME error screen pop up.Then I used Windows XP Professional x64 Edition Operating Systems CD which give me a message:
Install a 32-bit * 86 OS
So can you provide me the site where I can find this software.
You can get the 32-bit Windows right here.
if the info dont work just do this md tmp
copy c:\windows\system32\config\system c:\windows\tmp\system.bak
copy c:\windows\system32\config\software c:\windows\tmp\software.bak
copy c:\windows\system32\config\sam c:\windows\tmp\sam.bak
copy c:\windows\system32\config\security c:\windows\tmp\security.bak
copy c:\windows\system32\config\default c:\windows\tmp\default.bak
delete c:\windows\system32\config\system
delete c:\windows\system32\config\software
delete c:\windows\system32\config\sam
delete c:\windows\system32\config\security
delete c:\windows\system32\config\default
copy c:\windows\repair\system c:\windows\system32\config\system
copy c:\windows\repair\software c:\windows\system32\config\software
copy c:\windows\repair\sam c:\windows\system32\config\sam
copy c:\windows\repair\security c:\windows\system32\config\security
copy c:\windows\repair\default c:\windows\system32\config\default
6. Type exit to quit Recovery Console. Your computer will restart.
type: md tmp
copy c:\windows\system32\config\system c:\windows\tmp\system.bak
copy c:\windows\system32\config\software c:\windows\tmp\software.bak
copy c:\windows\system32\config\sam c:\windows\tmp\sam.bak
copy c:\windows\system32\config\security c:\windows\tmp\security.bak
copy c:\windows\system32\config\default c:\windows\tmp\default.bak
delete c:\windows\system32\config\system
delete c:\windows\system32\config\software
delete c:\windows\system32\config\sam
delete c:\windows\system32\config\security
delete c:\windows\system32\config\default
copy c:\windows\repair\system c:\windows\system32\config\system
copy c:\windows\repair\software c:\windows\system32\config\software
copy c:\windows\repair\sam c:\windows\system32\config\sam
copy c:\windows\repair\security c:\windows\system32\config\security
copy c:\windows\repair\default c:\windows\system32\config\default
6. Type exit to quit Recovery Console. Your computer will restart.
I had the problem. Whe I start my computer it says: Last time you turn of your compute had a problem. The it asks you to select what kind of mode do you want to use, and I selected start normaly Windows XP. Then A blue screen appears saying UNMOUNTABLE_BOOT_VOLUME (STOP 0X000000ED and I restarted my computer, the I tried with other modes like ms with the domain of Windows. And again appears the blue screen. After a long time I followed the steps that you gave me with the CD of Windows XF I followed all the steps you asked me to do and then I restarted my computer and now says “INITIALIZATION ERROR” now what?
Scott.
I hate to be redundant, but I’m having a simiar issue. I’m noticing the same behavior evee was getting (Posted by: Eevee on February 01, 2005 at 06:07 AM).
In Windows Repair, I ran “C:\>bootcfg /rebuild”
I got the message
Error: Failed to successfully scan disks for Windows installations. This error may be caused by a corrupt file system, which would prevent Bootcfg from successfully scanning. Use chkdsk to detect any disk errors.
Note: This operation must complete successfully in order for the /add or /rebuild commands to be utilized.
This is simliar to T Kelly’s post on June 08, 2005 at 06:08 AM.
I was hopin you found a solution for them which you could share with me. It would be much appreciated.
Thanks again for reading this.
-Kish
I have the same problem as lots of other guys here:
1. An unmountable boot volume message
2. When I run chksk/ r or /p it gets to 40% then says ‘the volume appears to contain one or more unrecoverable problems’
3. When I tried to do md tmp it said ‘Access denied’
Please help me!
I have a Gateway 9100 Solo. I replaced the hard drive and want to install XP HOME. I can’t get it to boot from the CD, and yes I have changed the BIOS boot sequence settings. I downloaded the six install disks for XP HOME, managed to load the first five, but on the sixth I got the dreaded blue screen message: unmountable_boot_volume. I never get to the Windows Welcome screen. Any suggestions?
Hello i’m currently experiencing this prob too. Prob is i have a HP comp and it didnt come with the XP uinstallation CD. Also, as my comp is rather new it doesnt have a floopy disk drive as well. I’m however, able to get into the recovery console (i think) with my recovery CD. the only difference is…before i get to type chkdsk /r or /p, i have to choose to log into either 1)miniNT or 2)i628…so i’m not really sure if this is the recovery console we’re talking about here. Prior to this screen i saw the “Welcome to set up” words and there was an option to press R. Appreciate if anyone could help me on this =)
running windows xp sp 2….now will not recognise my cd/dvd drives says files missing …when ireinstall xp2 it still says files missing
C:windows\system32\$sys$filesystem\$sys$DRMserver.exe
C:\windows\cdproxyserv.exe
please help…..can’t use reboot cd’s b/c drive won’t work…thanks john
hi as u know iam gettin the blue screen tried everything what ur members are saying but still nothing i even tryed to put the disk in the cd rom drive i even went into bios can u help
I have the same problems as posted above except for the fact that i have a Black screen that say UMOUNTABLE_BOOT_VOLUME. Is it possible to access the Recovery Consol with out the Windows CD. I ask this becasue I do not have the Windows CD anymore.
For the C:windows\system32\$sys$filesystem\$sys$DRMserver.exe missing issue you should look to this web site…not easy to fix.
http://www.sysinternals.com/blog/2005/10/sony-rootkits-and-digital-rights.html
I am having a similar problem, with it working and then asking for an administrator password which I don’t have. This process seemed to work, except now I get an error message which flashes by real quick after the Windows XP screen loads up.
file \i386\kdcom dll,. error code is 4 can not load
load need dlls for kernel.
THAT IS MY PROBLEM.
thanks can you HELP me….???
Hi, i am having the same damn problem, but only a little bit worse, i dont have a windows xp disk, and i currentally have it on my other computer, but my infomation is on that harddrive, and i have the only that says Unmountalbe_boot_volume, as a secoudary hardisk, on my other computer, and it works fine, and i dont have a windows XP disk, any suggestions? i have AIM
its
CAN U EVER STFU
thats my AIM
OMFG PLEASE HELP
Thanx Scot, my pc recover just 45 minutes, god bless you.
Thank you very much! I had this unmountable_boot_volume error. I ran Dells device tests for the hard drive and on the Read Test it failed with and msg: Block 19760676: Uncorrectable data error or media, same for the Verify Test. So I booted into the Recovery Console, executed the command chkdsk /r (corrected one or more errors and took about 45m), execute the chkdsk /p (took about 7 minutes), then I ran the fixboot (took about one minute), exited the Recovery Console and my PC booted right up, I really want to thank you guys, I thought I had lost my data (backing up as I write this) and I thought I was going to have to buy a new hard drive.
Thank you thank you thank you!! Thanks Scott (if yu still read this) for starting the thread and giving the solution and thank you Dave for explaining how boot from the disc. I have a DELL X200 with an external CD-ROM and found it very difficult to boot from the CD. I will try to encorporate Dave’s advice with my own (in brackets) to help anyone else with a Dell laptop:
In order to setup your computer to boot from the CD-rom, you’ll need to exit to the BIOS configuration screen, which can be done during the initial boot up sequence of your computer… it’ll check the memory and devices and such, and will print somewhere, “Press ‘DEL’ to enter BIOS setup.”, or something along this line. (I had to keep F10 pressed down when turning on to get to the BIOS screen, then arrow down to [Setup], Press ‘Enter’, arrow right to the ‘Boot’ menu) Do as it says, then go to BIOS setup or some such menu, and select boot sequence with the arrow keys and hit enter. Now, make sure your CD-rom is the first device on your boot sequence list (I had to put ‘External Device’ to the top not CD-ROM), then exit the menu, and exit the BIOS screen with SAVE (there should be a list of key commands, including save with exit listed somewhere there). Now restart your computer again, you should get the message “Press any key to boot from CD…” or along this lines. Do as it says and press a key before time expires… of course, making sure your Windows (XP or a similar version may be required) CD is in the drive. It’ll go through some initialization steps, then give you some options; you need to pick the Recovery Console (by pressing “R” when available) option. From here you can do as was previously posted, and type “HELP” any time you need a list of available commands.
Also a word of warning. The first chdsk took over an hour and a half! Others about half an hour.
OMG, i am experiencing the same problem this morning. Last night i got pissed off at my mom for asking me too manny questions while playing world of warcraft and then i pushed the power switch to turn off the computer w/o going through the proper shutdown method. and this morning when i tried to turn it back on, i am gettting UNMOUNTABLE_BOOT_VOLUME. i’ve tried to reboot through windows xp startup disk to get to the console and i am gettting the error message that says CDR-001 failed…so i thought this error probably referred to the CD-ROM so i checked my cd-rom and it works fine. i also tried the scan disk method and it found 2 *.wdm files to fix. i rebooted the computer, and i am still getting UNMOUNTABLE_BOOT_VOLUME where it recycles itselfs. Also tried safe mode, safe mode with dos prompt, and etc, nothing works. so now i am just doing a surface scanning, it takes about 1hr40min to complete. I doubt this will fix though. I am waiting for gf to return me the windowxp startup, so that i can try other method to see if it works…more info to come…
Hurray!!!! I finally got the WindowsXP startup CD from my gf. Initially, when i run using the 6 WindowsXP disketts, I got the CD–rom.sys error (4096) because my bios for some reason had set to boot to SCSII drive and not CD-ROM. So i corrected this and then using my bootable WindowsXP startup disk, going to Recovery Console and run Scott’s posted commands:
1. chkdsk /r (aprox 45min, i have a 60g HD)
2. chkdsk /p (5min)
3. fixboot (5sec)
Then reboot the PC and barabing baraboom, I got windows xp logon screen. I was very ecstatic after 8 hrs of fixing it. Now i can get back to play my World of Warcraft. Thank you Scott!
FYI,
Using the chkdsk /p option is not necessary if you use chkdsk /r. When you use /r it automatically assumes /p.
You can find this info by looking at the help screen for the chkdsk commant by typing “chkdsk /?”
- dan -
Interesting to see others encountered this problem after switching off the computer after World of Warcfraft froze, as i did. I have done the chkdsk /r, and then get “the volume contains one or more unrecoverable problems”. fixboot doesnt fix it. If anyone figures out a solution please post it. Also everyone email blizzard to aware them of this problem so they can perhaps patch it before others join our fate.
is there a way to get a new xp recovery disk i lost the one that came with my dell ??
I have finally reached the :Welcome to setup” screen, but I get no response when I hit R for recovery console. According to Dell, this means I need a new hard drive. Are there any other steps I can take before resorting to that?
I get no response when I hit the R key for the recovery console. Does this mean I need a new hard drive?
I LOVE YOU……………I DID THE
chkdsk /r
chkdsk /p
fixboot
AND NOW EVERYTHING IS FINE , THANK YOU
This worked like a champ…Thank You!!!
I’ve tried all the above and everything eventually comes back with unrecoverable errors. Chkdsk can back with volume “appears” to be in good condition … and suggested I use /p to force a check, which I did with the same ol problem “unrecoverable problems.”
chkdsk finishes in about 15 seconds … 16% complete with unrecoverable problems message.
I even tried to remove the hard drive, put it in an external usb case and connect to another PC to get the data off, but I can’t read the drive … however, when it is installed in the computer, it does start to boot to XP Pro and then I get the same dreaded blue screen, so I know it isn’t a complete hardware failure anyway.
If anyone has some more suggestions, I’d really like to AT LEAST get my data off this drive.
Thanks.
10x for all this help my very well
i have the same problem
but when I’m trying to run the setup of windows, windows cant find my HDD :S how come?
is it possible that i use a XP pro cd and i got xp home??
plzz help me :(:(:(
Hey!
I also completed the chkdsk /r succesfully and now Windows is running, but now my computer runs very slow… Same problem as tony had…
Anyone know how we could deal with this?
I just had to restart couple times, and now it’s working fine! Thanks to the author of this text…
Hey, just like to say thanks for the info uve supplied, its saved many of my assignments and important info thats on my computer. Honestly cant thank you enough.
One more apology for redundancy,
however I get the access denied upon entering md tmp.
which direction do I go from here?
Using the recovery console and these three commands:
chkdsk /r
chkdsk /p
fixboot
Works 99% of the time in our repair shop.
THe other 1% is a bad hard drive that’s corrupt and failing.
I’m having the same blue screen problem. Last time I used the computer it worked fine. I think there was a windows update on it, too. Yesterday we had a terrible storm with lots lightning, but the computer was off.
Today I turned it on and get a black screen that said to start in SAFE MODE and then it went to blue screen STOP 0×000000ED (0×82F55370, 0xC000009C, 0×00000000).
I’ve tried uding safe mode but nothing happens. I tried using the reinstallation CD, but it won’t work.
Any suggestions. I’m not very computer savvy, so I need extensive instructions. Please help if you can. Thanks.
Hi I have a E Machine and no restore option, just a restore entire C drive. Also it keeps trying to look at the A drive and to no avail I am unable to get it to look at any other drive. how do i make it look at the C drive ?
Just wanted to say, that I had this problem and was tearing my hair out. I was so frustrated and, through google, I found this page.
I did just as you said and everything worked out fine.
Thank you so very, very much.
Hey i have the same problem with world of warcraft… it crashed the computer and i turned the power off.. i have tryede everything chkdsk fixmbr fix boot and changing harddis it still comes up :S
I love you man.
I had my doubts before, my previous computer lost to the same error message.
And then I found your site.
You are my hero.
It works perfectly.
Thanks a million.
I have an external CD Rom drive (because I had to replace my broken factory one). I’ve gone into the BIOS configuration screen and looked under the boot menu, but it doesn’t list an ‘External Device’ as an option so I can’t get it to boot from that location. Is there anyway I can load my external CD Rom drive onto this menu or something else I can do?
I have an external CD Rom drive (because I had to replace my broken factory one). I’ve gone into the BIOS configuration screen and looked under the boot menu, but it doesn’t list an ‘External Device’ as an option so I can’t get it to boot from that location. Is there anyway I can load my external CD Rom drive onto this menu or something else I can do?
once again, many thanks for your solution….worked like a charm
cheers
Hey guys. I’ve been researching and reading for two days now. I’ve read over this forum but i think I might be missing some info.
I have a HP machine with a SATA drive. Have the unmountable_boot_volume error message and the continual reboot problem. I’ve tried the chkdsk /f, chkdsk /p, and fixboot problem. All these work without error messages but I still cannot boot into windows. Same problem, unmountable_boot_volume.
Is there a solution to this I missed? Any help would be greatly appreciated. It’s my parents computer and they haven’t done any backups. As I’m sure with all of you, I hate to see my parents sad.
P.S. The computer is new and the hard drive is not bad.
Sat down for two days now. There wasn’t a solution to this problem. Microsoft, HP and Norton was not able to offer any solutions and stated that the data was lost. They all recommended rebuilding.
I found this guy who lives in town and retired from San Francisco as a tech. He’s a freakin computer whiz and had hardware and software to rebuild the hard drive, sector by sector. It took him about eight hours to rebuild, sector by sector, but he saved every bit of information on the drive. All my programs work and all my information is there! HELL YAH! Had to pay but it was worth it. No-one else was able to help.
Did I mention… HELL YAH! I’m so freakin happy right now!
Thanks for the information, I am forever indebted to you all…. thought harddrive was screwed, now i know why they say back up your files
Thanks SO much dude.
You guys have really helped me out, big time.
Thanks a lot.
My computer worked yesterday, won’t boot up today. I’m getting the same “the volume appears to contain one or more unrecoverable problems” as soon as I type in the chkdsk commands… any ideas? This desktop has just been travelling in a car, do you think that that is what has caused it? Is there anything that I should physically check? If I reinstall XP will I be able to recover the info or will it just copy over it? Does anyone know of a good repair place near Lake Tahoe or in San Francsico, CA?
I haev the exact same error as T Kelly:
When attempting to boot Windows XP Pro I get the following message:
Windows could not start because the following file is missing or corrupt: system32\hal.dll
In Windows Repair
After
C:\>bootcfg /rebuild
I got the message
Error: Failed to successfully scan disks for Windows installations. This error may be caused by a corrupt file system, which would prevent Bootcfg from successfully scanning. Use chkdsk to detect any disk errors.
Note: This operation must complete successfully in order for the /add or /rebuild commands to be utilized.
Chkdsk /p and /r resulted in
THE VOLUME APPEARS TO CONTAIN ONE OR MORE UNRECOVERABLE PROBLEMS.
Only difference is I have XP Home. I was just restarting the computer and Bam, error…
Any other suggestions?
I have a Dell Dimension that is doing the blue screen deal like everyone else i see here. The disk i got with the computer is a drivers and utilities disk. Contents are Drivers, Diagnostics and utilities,Online documentation, Modem on hold. This disk won’t let me get into the recovery screen like you say, and i changed the start up order to the onboard cd rom. I am confused with this, is there something i am missing, or not doing in a right order. I have read a lot of other peoples situations but i can’t get this. Any other help i would greatly appreciate it. This is the first time this has happened, the power was lost on the computer to shut it down improperly.
I have a gateway laptop, and I was playing a game like warcraft (i see others have encountered this problem the same way) I was playing counter strike, though.
all my computer does is go to that blue screen, then it restarts, and my only options are
safemode
safe mode with networking
safemode with command prompt or start windows normally.
I don’t know how to enter chkdsk or any of those commands in my computer? how do I do that? I don’t know a whole lot about computers, but I know what I need to know, basically, but not how to fix complicated problems like this….
PLEASE HELP ME WITH THIS =(
buy a new pc if you ask me
you guys are saints!
Thanks a lot. It worked well for me, and I just hope it stays working.
Hi there, am hoping someone may be able to help me, I had the same problem with the blue screen saying unmountable_boot_volume so ran the chkdsk / r the chkdsk /p and the fixboot and the blue screen has now gone however when I boot up the the computer loads up fine comes up with the windows xp logo then goes to a black blank screen and stops doing anything I have rearched around for this problem but cannot find anything so please if anyone has any idea I would be very greatful as realy do not want to lose everything on my hard drive
Hi there, am hoping someone may be able to help me, I had the same problem with the blue screen saying unmountable_boot_volume so ran the chkdsk / r the chkdsk /p and the fixboot and the blue screen has now gone however when I boot up the the computer loads up fine comes up with the windows xp logo then goes to a black blank screen and stops doing anything I have rearched around for this problem but cannot find anything so please if anyone has any idea I would be very greatful as realy do not want to lose everything on my hard drive
Hi there, am hoping someone may be able to help me, I had the same problem with the blue screen saying unmountable_boot_volume so ran the chkdsk / r the chkdsk /p and the fixboot and the blue screen has now gone however when I boot up the the computer loads up fine comes up with the windows xp logo then goes to a black blank screen and stops doing anything I have rearched around for this problem but cannot find anything so please if anyone has any idea I would be very greatful as realy do not want to lose everything on my hard drive
I just wanted to clear something up for some of you out there.
When you receive this error, and look for help, a lot of people tell you to get to the Recovery Console. I’ve been reading through these posts, and there have been a few people saying that they tried the CD that came with the pc.
THE CD THAT YOU NEED IS AN ORIGINAL (or however you want to come across it) WINDOWS XP INSTALL CD.
Without this cdrom, you’re pretty much toast. The other alternative is use 6 floppies and get the driver utility from Microsoft’s site.
When you “boot to cd,” you’re basically putting the WinXP install cdrom into the cd drive, and turning on the computer/rebooting. At some point, it will prompt you to “Press any key to boot from CD”. Do so. Afterwards, you’ll get a blue screen that loads the setup options. Let this finish doing what it needs to do, and you’ll be presented with 3 options. This is where you want to hit the R button.
This will bring you into the recovery console. There are two scenarios at this point in time. First one being that you get a c:\ prompt right off the bat. If this happens, then great, run chkdsk /p, chkdsk /r, fixboot. You MIGHT have to choose which installation you would like to log in to, and need to provide an administrative password. Hope you remembered to store that little bit of information in a safe place!
HTH the people who aren’t too sure about what’s going on with the whole “recovery console?” or “driver cd?” questions. Take care, and good luck.
Wow, this is really pissing me off. CHKDSK, CHKDSK /r, and CHKDSK /p, don’t work for me. It says “AUTOCHK.EXE could not be located in either the startup directory or the CDROM drive. Bootcfg /add, and Bootcfg /rebuild say the same thing. “Faild to sucessfully scan disks for windows installations”..etc. Im completely stumped. I’ve thought about calling Microsoft, and saying “wtf?” but I havn’t yet. Can someone please guide me through this? Please contact me on AIM
Aim - N5YboroC
I ran the chkdsk and it checked out ok, but when I ran the chkdsk /r it only completed to 70% . After 20 hours I finally turned off the computer and tried it again. I still get the same results ( 70% completed ) . Any suggestions on what I need to do next ????
You have saved me an entire years of family memories that were trapped in my inoperable computer. Years of poetry, personal letters and my life…I am currently backing up my now WORKING laptop thanks to everyone on this strings advise.Thank you all. Be patient…….and remember to add the space when typing the CHKDSK(space)/r or /p, thats werer I stuffed up.
Good luck to all.
Hey,
I have looked numerouse pages on this but no one has told me how to fix my prob. I can get to whe Windows recovery screen but when I try a chkdsk it says ‘the volume appears to containe one or more unrecoverable problems’ and I can’t do fixboot either!
Could someone help?
George, from the sounds of it your going to have to reformat your computer, if the recovery system can not recover the damaged files then you are out of luck buddy. Good luck.
my pc say that UNMOUNTABLE_BOOT_VOLUME what can i do know ?
Hello, i did all the chkdsk stuff but when i rebooted it had the same error message. Any ideas?
I am having the same problems. It started when a book fell onto my surge protector. I don’t have the cd-rom, but I did download the 6 floppy disc option when I went the MS website. The only thing is when I try and put these in, theres no place in which I can press “R.” I keep pressing it, but it keeps asking me to install the next floppy. Does anyone know the solution to this problem. I have a feeling that maybe I’m doing this wrong. Thanks everyone!
I am trying to fix a friends laptop (dell inspiron 5100) the blue screen with UNMOUNTABLE_BOOT_VOLUME comes up no matter what i try. I have tried to access the system utilities using F2 as it says on the screen but it want allow access (to change boot sequence). I read the dell manual and it said press F12 when starting to boot from CD and that doesn’t work.
Any suggestions to access Cd rom?
Thank you Scott Schrantz! It worked beautifully.
I am in the same situation and appreciate all the helpful posts. But my problem remains that I can’t get my Dell Inspiron 8600 laptop to “boot from CD” once I insert my original WindowsXP install CD. The blue error screen just returns. Am I doing something wrong? Also, I have the Windows XP Reinstallation CD in addition to my original CD. Could someone confirm which one I should be using? Thank you!
saved my ass!!
doing these steps, does it recover all your stuff? or does it reformat your hd and you lose everything? i don’t want to use any of my files. please help
No you will not lose any of your files, it simply rewrites your boot.ini
Didn’t do a durn thing for me. I have the XP CD, but get the unrecoverable errors message when I run chkdsk /r, The message lies. Nothing is unrecoverable. I did it myself, the drive isn’t corrupt. I just turned system restore off the free up some disk space, then erased the many copies of my administrator files that had crept into C:\documents\ over the years, but forgot to save a new restore point before rebooting. Nothing is corrupt or over written. All that’s wrong is blocks 0 - 63 of my FAT are missing. I have a month old backup copy on a USB HD, but the Windows Restore console won’t read a USB connection so I can’t just copy it back. ‘Access denied’ results from any attempts to use the MS Guided_Help. A solution is needed.
Hey, guys, I just built a really sweet computer with a SATA maxtor, and I’ve had this problem for a while. I find it easy to simply run chkdsk /r off of the windows cd. BUT, if I do that, the same UNMOUNTABLE thing comes back after turning off my computer, but the wierd thing is is it doesn’t appear everytime i turn it on, just every once and a while. Because it’s SATA I can’t do the fixing my IDE cable thing, and i was wondering, does chkdsk /r, chkdsk /p, then fixboot make this problem go away, or just temporarily? Thanx, please email me, I need help, it’s been going on 2 months+ now! Thanks guys.
I keep seeing people who have posted comments about running chkdsk r , and p, and getting the “volume appears to contain one or more unrecoverable problems” error. Has there been any advice on what to do about this yet?? Because this is all I seem to be getting
I am helping a friend fix a Dell PC resoler her UNMOUNTABLE_BOOT_VOLUME issue but I am having problems.. First, I cannot boot from the CD drive even though I changed the boot sequence.
So I had to downloaded and ran the floppy disk version. when I select R for Recover Console and I get a message saying that there are no hard disks on the system. Even though the hard disk is shown in BIOS
Thanks,
You really saved my ass here. First step is to re-backup everything!!!
THANK YOU COMP SAVER!!!!!!!!!!!!!
Sir,
I thank you for your wealth of knowledge. Myself and my fellow Admins just ran into this problem here in Iraq. You just saved us several hours of work.
Semper Fi
Gotta add nysekf to the list aswell. Tried everything you said, but the chkdsk /r didn’t work (got CDFS_FILE_SYSTEM error, blue screen) so I tried the other ones and voila, everything working again
dude you saved me!!
Thanks so much. Fixed my laptop beautifully.
Here’s a question…I have a friend’s laptop and he’s having the same problem with the unmountable_boot_volume. I just downloaded the startup files for winxp pro, and it says it takes 6 floppys to run them fully.
Here’s the trick, he got the laptop as a hand-me-down and he didnt get the floppy drive with it. all it has is the CD-ROM drive, but he doesnt have the winxp pro recovery disk either. So the question is this….if i burn the winxp startup files onto a CD and set it up in the BIOS to boot off the ROM drive, will it work the same as it would if it were taking the files off 6 floppys?
I have the error on my computer with windows xp unmountable_boot_volume - I have a wireless connection and i dont know if this means anything but i got the error on both of my computers and i recovered one and just got the reinstall disk from dell today and the other computer is taking longer to fix. do you think it will work i did what you said and it is really taking long
For those of u guys after typing chkdsk /r and get the error message “unrecoverable problems.” do the steps like this
1. fixboot
2.chkdsk /r
3 chkdsk /p
after those steps your pc should now boot back into windows. also this is all done through the recovery console and make sure the drive is C:
Hey, im having a problem that im sure many of you are having unlike some of you im far from computer savvy so i need some specific instructions, but anyways im on a dell inspiron b120 laptop, im actually on my brothers laptop because on mine i cant even get to my desktop, im haveing the unmountable_boot_volume blue screen and ive tried everything possible, ive tried going in through safe mode like it says but like every other way i get the blue screen at the windows loading screen, so i cant get to my desktop. i called dell tech. support and before i spend a bunch of money i would really like to fix this problem on my own, now i do not have the windows refresh cd or whatever it is that wipes everything and gives you back your desktop. I also called best buy as a last resort to get a diagnostic ran, but again i would like to get this fixed or attempt it on my own. But anyways i have windows xp if that helps but yea ive tried everything ive gone into bios and messed around but nothing seems to work so if you have any secrets or tricks please tell me, thank you,
Trenton
Exp. the FIXBOOT open the partition! Tried chkdsk /r, chkdsk /p, bootcfg /scan, fixboot. nothing works?
I’m getting the same error. I can run the disk, but I have 2 options 1. minint or 2. i386. Which one do i use?? Thank you
I’m getting the same error. I can run the disk, but I have 2 options 1. minint or 2. i386. Which one do i use?? Thank you
what if you get the unmountable boot volume on a new computer with windows not installed fresh load
Okay, i have a Dell Latitude laptop and this just started happening. I can’t find my XP CD so I downloaded the startup disk on the six floppy disks. Now, when I try to fix it on my computer, it stops after it says to insert the second floppy disk and has a error number 7. what do i do. I don’t know how to configure my BIOS, but when i run startup, it down’t give the option, it just says BIOS Version A06.
thanks for the tips. Worked like a champ.
The error appeared so fast I had to use my digital camera to record a video of it then watch it on another PC.
thanks from http://www.prt.net
When I try to do md tmp it said ‘Access denied’
Can someone tell how to get beyond that point, please.
TIA
Thanks al lot. This helped and saved me big time.
Thanks al lot. This helped and saved me big time.
Hey
thanks!
Right so ive got the same stupid UNMOUNTABLE_BOOT_VOLUME blue screen. The pc won’t boot from my windows disc. Its not even doing that memory check thing where i push del to enter the bios setup thing. it just goes straight to that screen that gives me the options of safe mode, safe mode with networking, last known good configuration, start windows normally. Its pissing me off. like seriously. This pc is on its way out the window.
I’m not an IT boff so if its possible give the answer in the simplest for possible
You have to go in to the bios and tell it to look at the CD drive before it looks at the IDE drive…..you see, when you boot your system it looks for a device that it can boot with, now,. you have your bios set up to look at the IDE drive, so you want to change the values to make it boot up from the CD drive, so, right when you turn on the computer start gradually pressing the F2 or Del (those are the most probable bios setup entering buttons) and when you get to the bios you should see a part of the page that says “boot” just follow the instructions from the bottom on how to change the values and make sure the CD is number 1, then do the things suggested above………………..its funny, I just did it yesterday, I got the same stupid error and it worked, yay!!!…………………good luck, I hope I was a help.
Sorry to bring up a dead topic.. Here goes. I have a Compaq Presario SR1250NX, P4 3.2 Ghz running XP on a 160 gig SATA harddrive.. I obtained an older drive.. The labeling calls it a 60 gig, but only 30 shows up viewing from my current XP. I had to disconnect my slave, which went to the CDROM. The primary IDE goes to the DVD-ROM, so I thought this would be ok. I just got my BIOS to read it, and I’m able to select it as a boot option, but it doesn’t load. It gives me some sort of error, causing me to reboot. I have an XP CD which I’m able to boot from. However, before the option to select recovery console or installation, it gives me two errors, each at random at any attempt. “File isapnp.sys is corrupted and could not be loaded.” The second is, file \i386\KDOM.DLL could not be loaded, error code 4096.”. I have my BIOS set up to automatic, but there are dip-switches on the back. Must these be correctly set to a specific, or the jumpers removed? Once more, I’m running a DVD-ROM to the master, and the harddrive as the slave. My current working harddrive is SATA, so it causes no interference and has nothing to do with this extra IDE drive. Thanks.
I have experienced a similar problem with the blue screen and the UNMOUNTABLE_BOOT_VOLUME error message. After wasting a lot of time reinstalling XP several times with the same result, I finally figured out the reason for the error and how to work around it.
I believe the problem ONLY happens when installing pre SP2 versions of Windows XP on hard disks LARGER than 128GB.
The solution I found was to use the hard disk manufacturer’s disk manager program to fdisk & format a partition that is less than 128GB; I chose 40GB. Install XP in the usual manner and complete all the steps of setting up your user profiles. The next step (and this is CRUCIAL!) is to install Windows Service Pack 2 and to reboot the computer on completion.
The last step is to create an extended partition from the unallocated space on the hard disk and set up logical drives. To do this follow the steps Start > Settings > Control Panel > Administrative Tools > Computer Management > Disk Management.
Alternatively, if you didn’t want a second partition, you could use a third party application like Partition Magic, to resize your primary partition to the hard disk’s full size.
If you follow these steps you should never see any of those UNMOUNTABLE_BOOT_VOLUME error screens again.
Slightly different problem, mentioned once, but I had different results:
Initial problem:
Windows could not start because the following file is missing or corrupt:
\system32\hal.dll.
Please re-install a copy of the above file.
I went to ârecovery consoleâ
1. chkdsk /r (fully scanned no problem)
2. chkdsk /p (fully scanned no problem)
3. fixroot c:
4. confirmed by typing âyâ
5. exit
also did in reverse with âfixroot c:â first
when reboot same error message *
*Windows could not start because the following file is missing or corrupt:
\system32\hal.dll.
Please re-install a copy of the above file.*
Anything else?
sorry left out:
did bootcfg /rebuild this message comes up:
error: failed to successfully scan disks for windows installations. This error may be caused by a corrupt file system, which would prevent Bootcfg from successfully scanning. Use chkdsk to detect any disk errors.
Ran scandisk and came up with “the volume appears to be in good condition and was not checked. Use /p if you want to check the volume anyway.
ran chkdsk /p
chkdsk has finished checking volume…
seems to be no problems?!
Any ideas?!?!
Chris, you might need to go for a Repair Install.
http://www.informationweek.com/windows/showArticle.jhtml?articleID=189400897
After it’s done you’ll need to follow these instructions:
http://windowssecrets.com/2007/09/27/03-Stealth-Windows-update-prevents-XP-repair
My Dell Inspiron laptop locked up while I was online. When I restarted it, I got the blue screen on death. Fortunately, before I did anything drastic, I went to a friend’s computer and happened on your site. Booting my computer from the XP install CD, going to the Recovery Console and entering those three command lines did the trick. My laptop hard drive is whole again, and the problem was caused by one corrupted block out of 315 million. Thanks, and I’m glad I wrestled Dell Customer Support to the ground to get the OS install CD back when. It didn’t come with the computer, and Dell gave me a big song-and-dance about how I didn’t need it (or a print version of the Owner’s Manual, for that matter). But as I told them, having that info online doesn’t do a whole lot of good if your computer won’t even boot to get online. Thanks again. for this valuable information.
wow are you guys retarded
do exactly what the first guy said, you should be seeing no safe-mode screen, and dont press f8
you idiots
i just had this problem and fixed it my first try
so thanks to Scott Schrantz
i love u man
THANKS
use this guys it worked PERFECTLY
Just a few things
If you have a dell there is a chance you had media direct (or whatever) installed. In my case it was actually partitioned into E (C being my main drive, D being the cd drive). When i used the recovery console it used E: with no option of C:, but by deleting the partition (go through steps as if you were installing windows, afterward when partitions come up select it and push d). After this i didnt need to pick the drive nor enter the admin password.
I had the exact same problem. Thinking it had something to do with world of warcraft as well. I did what Scott suggested in the original post with chkdsk /r and /p and foxboot. all Seemed to work fine until it said,
Windows could not start because the following file is missing or corrupt:
\system32\hal.dll.
Please re-install a copy of the above file.*
I went to the site you listed Scott and tried to repair / install windows over my current one. When it gets to the reboot stage when you have to remove the windows XP CD it hangs on “Boot from CD/DVD :” and nothing happens.
Am about to try reinstall windows again on another partition, but something tells me thats going to cause me no end of dramas with 2 versions of windows running
Thanx a lot! it works very well!!
omg,,im also having a problem,,appeared in my monitor a blue screen
and unmountable_boot_value and blah blah.,so i bought an xp installer and as when i insert the cd i follow some steps then it will require a 32 bit x-86 operating system..coz the installer i used is xp professional x-64..plz help me..thnx in advance
I have this same problem but on boot device menu when I try to boot from cd-rom drive it says selected boot device not available.Can anyone help me with this?
I thank you sir. This problem took me about 4 hours to try to fix this. I figured it out after finding this site.
I’ve got the same problem (when I left yesterday morning was fine, f’d up when I turned it on last night) & I’ve been through the every entry on the blog. I had made a boot disk on a floppy & I have the restore cd. Neither will get me out of the cycle of load, blue screen of death & “windows encountered a problem.”
Tried going into setup to boot from cd boot… just lagged longer & then back to the problem screen. Tried the boot floppy & windows 95 loads, then cuts back to the cycle…
Toshiba 1905-s277 laptop
Thank you
chkdsk /r
chkdsk /p
fixboot
it is working now my problems was stop c0000218 registry file failure if any body try this make sure you chkdsk space /r the same for /p …. thank you for the help
Hi all,
I have same problem like Rachel:
1. An unmountable boot volume message
2. When I run chksk/ r or /p it gets to 25% then says âthe volume appears to contain one or more unrecoverable problemsâ
3. When I tried to do md tmp it said âAccess deniedâ
Have tried to do this sequence as well, but end up the same
1. fixboot
2.chkdsk /r
3 chkdsk /p
Any idea what to do?Please help.
Thanks in advance!
My Sony Vaio desktop keeps restarting, safe mode doesnt work, used 6 floppies and got to recovery console tried “chkdsk /r” at the C:\ prompt, tried “chkdsk C: /r” but got “autochk could not be located in startup or cdrom drive” error message both times. I tried ptedit went through the motion though the default in type box was “07″, exit and reboot same problem. Is there a way to add autochk to the registry or enter the registry from recovery console. I cannot pass windows xp home screen, it just restarts.
I have the blue disk error too, so I started the Recovery Console.
I’ve done it in the past, but not on this laptop.
Where I have to type ‘WINDOWS’, it says it’s an incorrect command, because it already says C:\>
On all the screenshots I’ve seen of the steps, I see it nowhere. How come I *do* have it, and how do I get rid of it?
I LOVE YOU!!!!!!
I have been able to go through the bio and have Windows set up start from the cd rom. When I press R as told the next DOS screen that pops up shows the following
1: C:\Windows
Which windows installation would you like to log onto
when I start typing c it then does not allow me to type in the rest of the command. I cannot type in more letters. If I hit return it then shows an invalid command. Any thoughts on how to get the full command typed in?
Thanks
Ron - You just enter the number ‘1′ and press enter.
my toshiba laptop reboots on startup and i can get to the advanced menu with debugging mode and all that on it but wen i select any of the options i get the message
Stop:0*000000ED (0*8436FD98,0*C0000006,0*00000000,0*00000000)
and then it reboots again in a loop
can anyone help??
Thanks so much for your help. I was able to retreive all my info and get the computer back running. This is a great site and will use it in the future.
YES! IT WORKED!!!
1. chkdsk /r (fully scanned no problem)
2. chkdsk /p (fully scanned no problem)
3. fixroot c:
4. confirmed by typing âyâ
5. exit
also did in reverse with âfixroot c:â first
worked perfectly!! thanks!!!!!!!
My computer has a problem to start up.When turned on it gives the message of Unmountable_boot_volume and it gives the blue screen with a technical information
read as
***Stop:0*000000ED (0*80F21AF8,0*C0000032,0*00000000,0*00000000)
tHUS I AM KINDLY SEEKING FOR AN ASSISTANCE, SO THAT I CAN RESCUE MY DATA AND MY PC AS WELL
Hey, ive been encountering the problem listed above. But when I attempt to follow the directions indicated, my machine crashes/shuts off. Usually around where I select the Repair Console option. I’m at a loss for what to do. Any help is very much appreciated.
Hi, guys, I got blue screen with unmountable_boot_volumn. And I tried to boot from original CD and tried the following
1. chkdsk /r (fully scanned no problem)
2. chkdsk /p (fully scanned no problem)
3. fixroot c:
However, the checkdisk stop at 27%, and the error message is: volume appears to contain one or more unrecoverable errors
What can do without re-format the whole drive.
BTW, I had a Dell inspiron laptop, windows xp pro, with fat32 format, one C hard driver.
thanks
I am Mohan, My computer is not working properly, i am ON the Computer, Automatically reboot the system. after that, I am installed Windows XP, the screen appared this message. ” Hard ware problem or software problem remove newly hard ware system……….
Whew! This fixed the problem exactly! I have learned my lesson about not backing up my hard drive. And about buying Dell computers.
wow this worked only trick is to get recovery disk. spent 5 and half hours working on it. all i can say find disk right away because you cant even set computer back to factory setting.
Computer was working fine yesterday, now it says, “windows could not start because of an error in the software. Please report this problem as:load needed DLLs for kerne.
God…Someone Please Help Me!!!!!!
I have a Dell 4700, p4, 520(2.8GHZ), HT, INT SNDNICV. purchased in 2005. Have Windows XP MCE05,ENG,DIM,TIED.
whatever all that means! Heres my Problem…which started shortly after I read some emails(dont know if that matters)…
I got the Stop error blue screen.
Unmountable_boot_volume
Stop:0×000000ED (0×82B93520,0xc000009c,0×00000000,0×00000000)
This is what I did:
I couldnt get in comp thru safe mode or any other mode, so I hit F12 and ran the Hard Drive Diagnostics….this is what came up:
Drive 0: ST380013AS - FAIL. RETURN CODE: 7
DRIVE 1: NO DEVICE
DRIVE 2: TSSTcorpDVD-ROM TS-H352C- Diagnostics not supported
DRIVE 3: Philips DVD+/-RW DVD8631 - Diagnostics not supported.
OK….After reading some stuff on line here, I went looking for my Operating Systems Disc….Well, low and behold…All Dell gave me is some paper disc that says: Your new computer does not require an operating system CD or drivers CDs. Instead, if you ever need to reinstall you software, use one of the following methods. They are: System restore and PC restore…..only problem is you access them via the icon on the desktop!!!!! Duh!…I can’t get to my desktop. Please someone help me….I have so many important Docs on my comp aside from all my kids pics! I use that comp for my husband work…and was Dumb enough to not back any of it up!!! Help…Please….ASAP. Thanks
well plp heres my story.last night i have a blue screen 2 first time it couldnt read the software of my xp and that happend after i install a blackberry software.After that i manage to do chkdsk /r after sever times because my cd rom died and i get my windows warking .On the morning it gives me another blue screen (this is the stop error number i am gettingâŚdoes anyone know for sure what it meansâŚany help would be appreciated. 0X000000ED 0X8173C5A8 0XC0000032 0X00000000 0X00000000 Unmountable Boot Volume).well maybe my hard disk its going to die hope not but doing the chkdsk /r
chkdsk /p
fixboot
its going to solve my problem temp????Pls need help or i will loose my job staff and my univercity projects